70: Agency Reset: Navigating Issues in Workplace Culture and Client Management

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On this show this week, April and Laura are chatting one-on-one about the latest news and trends impacting PR. Tune in as they discuss the role of alcohol in agency culture as Americans reduce their alcohol consumption. They also analyze the latest public backlash against Victoria’s Secret as the brand faces accusations of performative tactics in their rebranding efforts. For this week’s “Thing I Should Have Been Trained On,” our hosts discuss some best practices on how to deliver bad news to a client. This week’s Anonymous PR Horror Story comes from a listener who faced an uncomfortable situation an an offsite client meeting—and decided to step back from the account as a result.

Read the PR News of the Week here:

Victoria’s Secret: https://www.adweek.com/brand-marketing/victorias-secret-misses-the-mark-by-pursuing-inclusivity-as-a-tactic-not-a-culture/?utm_source=postup&utm_medium=email&utm_campaign=Adweek_Daily_220705054632&recip_id=1417196&lyt_id=1417196#

Agencies & Alcohol: https://www.adweek.com/agencies/non-drinkers-are-struggling-in-an-agency-world-that-relies-on-alcohol/?utm_content=position_1&utm_source=postup&utm_medium=email&utm_campaign=Agencies_Newsletter_220627153928&recip_id=1417196&lyt_id=1417196

Things I Should Have Been Trained On:

How to deliver bad news to a client or how to keep executives from going rogue during a crisis.

Sponsor Us!

Just Not Sorry: https://justnotsorry.com/phrases.html

Connect with Trust Relations:

Have an anonymous PR horror story to share or questions you want to be answered on the show? Email us at contact@prwinedown.com.

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