29: Lana Dao - Operations Overhaul
Episode 029
Our hosts welcome Trust Relations’ Chief Client Officer, Lana Dao, to discuss all things related to operational efficiency. April and Laura chat with her about how to improve operations at any agency, identifying workflow pain points and the steps to take before implementing changes that impact the team. April and Laura also share an Anonymous PR Horror Story about what to do when a client leaves you out of the loop on a major announcement, and how to get the most out of rejections from journalists.
Guest Speakers
Learn more about Lana here.
Show Notes
Have an anonymous PR horror story to share or questions you want to be answered on the show? Email us at contact@prwinedown.com
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April White
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