30: Agency Culture: How to Deliver Kinder, More Constructive Feedback (Feat. Lana Marshall)
We’re closing out our agency anniversary festivities with a conversation about company culture. Guest host and Chief Operations Officer Lana Marshall chats with CEO & Founder April White about best practices for developing a considerate company culture. Together they share tips for delivering kind and constructive feedback to foster mentorship in any agency and discuss Lana’s recent article on the topic for Authority Magazine. Next, in the Marketing Conundrum segment, April and Lana cover advice for agency leadership in integrated marketing communications roles to manage expectations and have frank and productive conversations with clients.
Read Lana’s article “Lana Marshall of Trust Relations: Giving Feedback; How To Be Honest Without Being Hurtful” here.
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Trust Relations: The Podcast with April and Hamish
Welcome to Trust Relations: The Podcast! April White is the founder of Trust Relations PR agency, and Hamish Anderson is our resident marketing expert. Together, they’re the dynamic duo with all the right skills to take on the biggest topics in news, media and integrated marketing. Join us every two weeks, as we help you learn from the marketing mistakes that make headlines — or sink brands.