Our hosts welcome Trust Relations’ Chief Client Officer, Lana Dao, to discuss all things related to operational efficiency. April and Laura chat with her about how to improve operations at any agency, identifying workflow pain points and the steps to take before implementing changes that impact the team. April and Laura also share an Anonymous PR Horror Story about what to do when a client leaves you out of the loop on a major announcement, and how to get the most out of rejections from journalists.
Learn more about Lana at https://www.linkedin.com/in/lanadao/
Contact the hosts at contact@prwinedown.com
Connect with Trust Relations on our website at https://trustrelations.agency/.
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