58: Angela Bonnici - Agency Operations: From Over-Servicing to Over-Delivering
Today on the show, your favorite hosts are chatting with Angela Bonnici, Chief Publicity Officer at Super Connector Media. They’re tackling the common pain points and challenges PR practitioners face — from client management to account profitability. They also take a deep dive into agency leadership, operational efficiency and lessons learned from their favorite PR roles over the years. April and Laura also assess the impact of news industry scandals on the overall credibility of the press, share their best tips to avoid over-servicing client accounts, and weigh in on the recent Vans x USPS brand collaboration. This week’s Anonymous PR Horror Story features a listener who sent a heated email to their boss, only to regret hitting “send.”
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Learn more about Angela’s work here: https://superconnectormedia.com/our-story/
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THE PR WINE DOWN
Grab a glass and get ready to “wine down” every week with public relations vets April White and Laura Schooler as they gab, analyze, dissect, commiserate–and, in some cases–kick the door down on the PR industry. Call it tough love if you will, they’re looking to make our jobs easier, more relatable and more entertaining.